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Frequently Asked Questions

Why should I choose County Fair Car Wash?

Pataskala’s Finest Car Wash! Founded in 2004, and under new ownership in late 2019, County Fair Car wash is family operated and locally owned. County Fair Car Wash is a fully automated, 3-bay, self-service facility, offering one soft-touch and two touchless wash bays. We are dedicated to providing a quality wash experience with high quality products, well lighted property and safe clean facilities.

What if I’m not satisfied with my car wash?

Pataskala’s Finest Car Wash! Not satisified with your wash, we will rewash your vechile FREE OF CHARGE.

See any staff for assistance, call 740-927-1144 or email

What is the difference between Touchless and Soft-Touch?

Our Touch-Free washes are an innovative system that washes your car without any brushes but use strategically positioned high-pressure nozzles on the spray arch to clean even the hardest of places. Our Soft-Touch wash uses full-body detergent coverage through high-pressure water and simplified soft brushes that provide consistent cleaning with minimal contact.

Are you open during bad weather?

Weather Permitting County Fair Car wash is open 24/7/365 as long as the temperature stays above 10 degrees Fahrenheit in the Soft Touch Bay and above 17 degrees in the two touch-less bays. All concrete pads are heated including the floors of each bay and the entrance and exist pads to prevent ground ice formation. Also barring any unscheduled break downs and other weather conditions.

Covid-19 Safety

Point of sale machines are cleaned periodlically throughout the day but are now equipped with AirPAY and QR scanners. Download our app for a completely touch free buying experience. All bays are power washed with bleach and soap solution on a regular basis.

Can I buy car washes online?

Yes, you can purchase a physical $100 gift card for $80 that’s sent via USPS. Cards purchased online will not earn loyality rewards as it’s already discounted.

What type of payment do you accept?

All 3 kiosks take cash, $1, $5, $10 and $20 bills, $1 coins and quarters. Equipped with a credit card security chip for Visa, MasterCard, Discover, and American Express. A QR code reader for AirPAY and other County Fair Car Wash issued codes and promotions.

How do I use AIRPAY?

Download our app and purchase services at County Fair Car Wash. It’s much like swiping a credit card, only more secure! Once you register your credit/debit card with us, simply tap the AirPAY button whenever you are ready to buy a wash. A unique code will be generated for you, which can then be scanned at the barcode reader of any of our kiosks.

Can I use my older gift card or wash card?

Our new system kiosk upgrades require new gift/wash cards. If you have a blue card prior to Nov. 2020 it is no longer active and will need to be replaced with a new one. We transferred all outstanding balances to the new cards. Please contact us ASAP to receive your new card. Please note, gift card balances will never expire.

Gift card/wash card disclaimer!

This card may be used at the car wash entry system for car washes only and may not be redeemed or refunded for any cash/monetary value. Payment will be deducted from the card balance until funds are depleted. We are not responsible for lost or stolen cards. For problems with your card or to reload funds to your card, please visit our website.

How often should I wash my car?

We recommend weekly to remove dirt and grime.

What types of vehicles can you wash?

Two outside bays clearence is 7’ for the smallest coupes, convertibles, classics and sports cars plus the middle bay 7’-4“ clearance is great for vans and large dually pickup trucks.

Not responsible for the following:

• Bug Shields
•Trailer Hitch Extensions
• Height Over 84 inches
• Modified / Non Standard Items
• Parts of The Car That Are: loose, rusty, cracked or previously damaged (including previously cracked windshields)
• Snow Plow Mounts

Will a cracked windshield be safe in a wash?

Depends on the location and size of the crack. Please avoid using the wash until the crack has been professionally repaired or your windshield replaced. County Fair Car Wash is not responsible for damaged incurred as a result of previous windshield cracks.

Is the wash safe for newly painted cars?

For newly painted vehicles we recommend either of the touch free bays.

Will my antenna be ok?

Secure, standard sized antennas are appropriate.

Will my bug shield be ok?

One of our two touchless wash bays are recommended for vehicles with a bug shield.

Report Issues Or Need Help

Please call (740) 927.1144 or email ( as the mailbox in the back of the building has been removed.

County Fair Car Wash APP

Do I have to be on-site at County Fair Car Wash to purchase through the app?

No! You can purchase washes anytime, anywhere and they are yours to use whenever you would like.

Do I have to register a card on file to use the app?

No. Your free account allows you access to all areas of the app.

Do I need to register a card on file to participate in the Loyalty Rewards Program?

Yes – the Loyalty Rewards program works by tracking in-app purchases, so a card is required for this.

Is my card information secure?

Yes! Once you enter your card details, the data is secured by tokenization. From this point on, none of your sensitive data is ever held on the app.

How do I purchase washes?

Tap the ‘BUY A WASH’ button on the home screen to review the washes we have available. Tap ‘Purchase’ to review your chosen item, then tap ‘Confirm Purchase’.

How do I redeem a purchased wash?

Go to ‘My Wallet’ to review your purchase(s). Tap ‘Use Wash’ on the one you wish to redeem. This will generate a QR code that can be scanned at any of our kiosks. Alternatively, you can enter the associated 9-digit code on the kiosk keypad that is displayed in the upper-right corner.

How do I earn progress towards my Loyalty Reward?

Every time you purchase a wash in the app, excluding Wash Bundle purchase, you earn points. The Loyalty Tracker on the home screen will automatically update to let you know your current status. When you reach 10,000 points ($100 total spent), the next wash is on us!

Can I earn Loyalty Points when I purchase a Wash Bundle?

No. Wash bundles have a free wash built into the special reduced wash pricing.

Can I earn Loyalty Points if I pay with cash?

No. The Loyalty Rewards program is based on in-app purchases only.

How do I redeem my Loyalty Reward?

When you reach the Loyalty Points goal, your complimentary wash will be automatically added to ‘My Wallet’. You also receive a notification on the home screen. For redemption, simply open the complimentary wash in ‘My Wallet’ the next time you visit us and scan it at the kiosk!

Does my Loyalty Reward expire?

No – your reward is valid forever.

Can I choose what Loyalty Reward I get?

No, the Loyalty Reward is currently set for our best wash, the Grand Champion.

How do I review my past purchases?

From the side menu, tap “My Account”, then “My Purchases”. This summarizes the washes you have purchased. Tapping an individual wash gives additional detail on the purchase, including the purchase date, price, 9-digit code number and usage.

How do I send a gift through the app?

From the home screen or side menu, tap ‘Send a Gift’. Type the name of the recipient, their email address, choose an optional email header, and add an optional personal message. Then tap ‘Select Gift’ to choose the item you wish to send. Complete the purchase as you would with a regular wash purchase. The gift recipient will receive your gift by email.

In addition, you can select the wash in the “buy a wash” or a wash bundle in ‘deals and promos’. When doing it this way, you make the selection, select ‘purchase’ then toggle the radio button on “send as Gift?’ and this opens the page to enter the recipient information.

I entered the wrong email address when I sent a gift. How can I get my gift to the intended recipient?

A copy of the gift is automatically sent to the email address you have registered with your account. You can forward this to the recipient. Alternatively, you can go to ‘My Purchases’ to view the gift purchase. Tapping the purchase shows additional details, including a 9-digit code. You can provide this code to the gift recipient, which they can enter on the kiosk keypad for redemption.

If you need assistance, you may also call or email.

I purchased a wash but it says ‘Code Invalid’ at the kiosk when I scan it. What is the problem?

It is possible you have already used the wash. Go to ‘My Purchases’ and tap the wash you are trying to redeem for more details. If it says ‘Uses: 0 of 1 remaining’, you have already redeemed the wash. If it says ‘Uses: 1 of 1 remaining’, please reach out to us for assistance.

I am not getting push notifications – what’s wrong?

Go to ‘My Account’ and verify the ‘Push Notification’ toggle is turned ON.

I forgot my password. How do I reset it?

From the main login screen, tap ‘Forgot Password’, then enter your email address. A temporary code will be emailed to you. Once you enter this code in the app, you will be able to enter a new password.

County Fair Car Wash App - Terms & Conditions

a. This app is for personal use only. Do not attempt to copy any design elements, branding, or source code. Do not attempt to modify, adapt, translate, or reverse-engineer any part of the app.

a. This app captures some basic user data. This can include: your name, your email address, your phone number, a history of deals claimed & used, and a purchase history. By agreeing to our terms, you are allowing us to collect and use this data. We may use your email address to contact you periodically for promotional purposes – you may opt out of this service at any time using the ‘Unsubscribe’ link in the email.b. We will never sell or provide your data to third parties. We will use it strictly for the purposes of communicating with you regarding our core business areas. This may include marketing products and services, or relaying general information to you regarding our car wash.

a. You understand that we may use push notifications to alert you to deals, specials, and events. This may be turned on or off at any time in the ‘My Account’ area of the app.

a. We do not maintain a record of your credit card data.

a. We are committed to delivering a useful and efficient mobile app, and therefore will make periodic enhancements to usability, design, security, and features. We also reserve the right to update these Terms & Conditions when necessary – you are responsible for regularly viewing these terms so that you are aware of any changes. The app is currently available on Android and iOS but we cannot guarantee that the app will always be updated to work on the specific Android/iOS version you have installed on your device. We may also decide to stop providing the app without notice. In the event of termination, these terms will end and you should stop using the app.

b. If you use this app outside of an area with Wi-Fi, you understand that you are responsible for data usage per the terms and conditions established with your mobile network provider. We do not take responsibility for the app not working at full functionality if you do not have access to Wi-Fi or sufficient mobile data.

c. You also understand that the QR codes generated by the app can be scanned at our payment kiosks. By agreeing to our terms, you agree that if your device is dropped, exposed to poor weather conditions, or exposed to spray from the car wash during the transaction process, we can accept no responsibility for damage.

d. The mobile app is provided “as is” without warranty of any kind, either express or implied. This means, without limitation, that there are no express or implied warranties of merchantability or fitness for a particular purpose. We do not warrant that the services of the mobile app will meet the customer’s requirements or that the operation of the app will be uninterrupted or error free. In no event shall we be liable for any indirect, incidental, consequential, special, or punitive damages, even if advised of the possibility of such damages. The entire risk as to the quality and performance of the mobile app is with the customer.